Student Facilitation Form


Ilma University is committed to deliver excellence in education. Student facilitation is our top priority. Hence, even in COVID-19 we ensure the ease and efficiency for all students.

The University has a very robust and state-of-the-art IT infrastructure that is the backbone of the Student eInfo Portal (STEP), the one window solution for all student needs.

In case you are experiencing any issues or have any unattended queries with regards to online classes or Step, Please fill the below form so that we may understand your issues and extend maximum support to you being within the ambits of the university policies and procedures.

For any further queries, please apply through “any other request” option available at the STEP account as this form is only for those who are experiencing difficulty in understanding the mechanism of online classes or logging in at Step.